4 Apr 2025
Excellent service and product!
Nick M. provided exceptional service! He was incredibly responsive and meticulous, ensuring all my inquiries and requests ... Read more
Customer Reviews of Essential
14 Nov 2025
Excellent customer service!
Excellent customer service from start to finish. From promptly providing samples to assisting with finalizing our products and incorporating our company logos, the entire process was smooth and efficient. I will certainly be using Flashbay again in the future.
14 Nov 2025
Maggie was amazing!
Thank you Maggie. We have a school jubilee coming up and at the last minute thought personalised pens with our school logo would be a great gift to thank our visiting VIPs. I advised Maggie that we were needed them before 17th Nov so she prioritised our order. I ordered the pens on 7th Nov and they arrived exactly a week later on the 14th. Thank you for going the extra mile for us Maggie! Will definitely be ordering again!
11 Nov 2025
Quick & Easy
We received a sample very quickly. Maggie was very responsive and helpful thorughout.
27 Oct 2025
The follow-up service to get our merch…
The follow-up service to get our merch right was exceptional.
16 Oct 2025
Excellent customer service
The service we received from Thomas for our recent order was truly excellent. What stood out most was his patience and willingness to accommodate our special requests.
Thomas demonstrated superb attention to detail, double-checking every customized element to ensure the final product was exactly as we envisioned, without a single error. This made the entire process seamless and stress-free.
Highly recommend this business for anyone who requires personalized service and wants to feel truly valued as a customer. Five stars!
15 Oct 2025
Sierra was great
Sierra was great. She helped us last year and I just reached out and said we needed a reorder, everything was taken care of quickly.
9 Oct 2025
Sierra was fabulous to deal with
Sierra was fabulous to deal with. She was very helpful and accommodating to our needs and issues with getting our invoices approved.
29 Sep 2025
Excellent customer service
I received excellent customer service from start to finish. All the items received were of great quality and exactly as described. Delivery was quick and efficient, and everything arrived in perfect condition. I’ll definitely be ordering again!
