4 Apr 2025
Excellent service and product!
Nick M. provided exceptional service! He was incredibly responsive and meticulous, ensuring all my inquiries and requests ... Read more
Customer Reviews of Deluxe
18 Mar 2026
Large Personalised Travel Mugs - Fabulous Service - Flashbay
From our first contact with the team, we received an immediate response and provided with a comprehensive quote. Adam was extremely prompt with his responses and very accommodating with any edits required to our travel mugs for the office team. He was polite, professional, and easy to communicate with throughout. Once we had given the go-ahead, the service was efficient, with delivery information provided promptly. Upon receipt, the product was fabulous—the print was clear, vibrant and professional—and delivery was quick. Overall, we are extremely pleased with the service, which was reliable and of high quality, and we would highly recommend it
11 Mar 2026
We love Flashbay
We love Flashbay! My organization orders over 100 branded water bottles every year. They are printed perfectly, great quality. Customer service and communication is always on point, and shipping is very fast. I definitely recommend them!
11 Mar 2026
Honestly, the experience was fantastic from the start.
Honestly, the experience was fantastic from the start. I had a tight deadline to meet for an upcoming tradeshow. I sent off some quotes and left for lunch, 10 mins later Matt K called me to discuss my request. By the time I got back from my lunch break I had both proofs and quotes in my inbox. I took a day to review other quotations and Flashbays was by far the cheapest, with the quickest turn around. I wasn't expecting these items for another few days, yet I received them yesterday and am alright writing the review, lol AWESOME!
I think what really made me happy, was when I requested to confirm the order and sent revised artwork for the order Matt called me shortly after saying they had revised and sent a new proof. He noted, they would send a 3rd proof to ensure our logo didn't interfere with movement on the flashdrive we ordered. Great service, great leadtimes, great options just all around great. Massive shout out to Matt Kusanovich, we very much appreciated your assistance!
5 Mar 2026
Shelby was great to work with
Shelby was very professional, quick and to the point. She answered all of my questions promptly and followed up. The water bottles I ordered look exactly like the preview picture. Highly recommend!
3 Mar 2026
Really impressed with both the product quality and the service
We recently ordered branded chargers from Flashbay and were really impressed with both the product quality and the service. The chargers look fantastic, and the regular PDF updates showing production progress were a great touch — they made the whole process feel smooth and reassuring. A very positive experience from start to finish.
2 Mar 2026
Quick delivery & excellent quality!
Quick delivery & excellent quality!
19 Feb 2026
Great customer service
Ordering the items needed was easy and the follow up from customer service was top notch.
6 Feb 2026
Helpful
Helpful, fast responses, items were what I imagined
